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Intelligence you can act on
Meltwater is a media intelligence and social listening platform for PR, marketing, and communications teams. It monitors news, social media, podcasts, and broadcast channels to track brand mentions, analyze audience sentiment, detect trends, and generate executive reporting through AI-powered insights, alerts, integrations, and cross-channel analytics.
Meltwater is a media intelligence and social listening platform for PR, communications, marketing, and consumer insights teams managing global brand visibility. Meltwater aggregates news, broadcast, podcast, social media, Reddit, and forum data into unified dashboards that support monitoring, sentiment analysis, share-of-voice tracking, and executive reporting. The platform includes AI-assisted Boolean search creation, real-time spike detection, historical trend analysis, influencer management, media databases, and automated alerts delivered through workflow integrations such as Slack, Microsoft Teams, BI platforms, and APIs. Meltwater also supports multilingual monitoring, custom reporting, and AI-generated narrative summaries through Mira and GenAI Lens capabilities.
Teams use Meltwater to monitor brand reputation, detect emerging crises, benchmark competitors, measure campaign impact, and identify audience trends across earned and social media channels. Communications teams build executive-ready reports from live dashboards, while marketing and consumer research teams analyze sentiment, engagement, and conversation patterns to guide messaging and content strategy. Meltwater sits within the modern martech and communications stack as a media intelligence and consumer intelligence layer that connects external conversation data with reporting workflows, collaboration tools, analytics environments, and broader GTM decision-making processes.
Meltwater fits PR, communications, social media, and consumer insights teams at mid-market and enterprise brands managing multi-channel brand visibility. Organizations use Meltwater for media monitoring, social listening, AI visibility tracking, influencer workflows, and executive reporting. The platform best serves data-driven communications teams operating across multiple markets, stakeholders, and reporting environments.
What's included
What's included
What's included
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Meltwater aggregates content from news sites, social networks, podcasts, broadcast media, forums, and online communities into unified monitoring dashboards. Teams configure keyword queries, Boolean logic, alerts, and sentiment tracking workflows to monitor brand coverage and emerging conversations in real time.
Meltwater is built for PR teams, communications departments, social media managers, consumer insights analysts, and marketing organizations managing brand visibility across multiple channels. Enterprise teams also use Meltwater for executive reporting, media outreach, competitive benchmarking, and stakeholder communications workflows.
Meltwater AI Visibility Tracking monitors how brands, products, and topics appear across generative AI search environments and AI-generated responses. Teams use the feature to measure visibility trends, identify citation patterns, and analyze how brand narratives surface within AI-driven discovery workflows.
Meltwater includes media relations capabilities with journalist databases, contact search, outreach management, and relationship tracking workflows. Communications teams build targeted media lists, distribute pitches, monitor engagement activity, and manage press relationships from a centralized interface.
Marketing teams use Meltwater dashboards to measure earned media performance, social engagement, audience sentiment, and share-of-voice metrics across campaigns. Meltwater combines analytics, automated reporting, and benchmark comparisons to support executive summaries and ongoing campaign analysis.
Meltwater supports API integrations, MCP integrations, collaboration tools, and reporting workflows that connect monitoring data with enterprise analytics environments. Teams route alerts into Slack or Microsoft Teams, export data into BI systems, and automate reporting across communication stakeholders.
Meltwater implementation typically starts with configuring monitoring queries, dashboards, reporting templates, and user permissions based on communication goals. Teams onboard faster using pre-built dashboards, while enterprise organizations often configure custom workflows, governance structures, and integrations during rollout.
Meltwater monitors conversations across international news outlets, social networks, and online communities using multilingual search and filtering capabilities. Global organizations track regional sentiment, local market discussions, and international campaign performance through centralized dashboards and segmented reporting workflows.
Meltwater combines media intelligence, social listening, AI visibility tracking, media relations, and influencer marketing within a unified intelligence platform. Organizations manage monitoring, outreach, reporting, analytics, and AI-driven insights through connected workflows instead of using separate communication tools.
Meltwater includes influencer discovery and campaign management tools that analyze audience engagement, creator performance, and social conversation trends. Marketing teams identify relevant creators, monitor campaign activity, and evaluate influencer impact alongside broader earned and social media analytics.
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