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The right message at the right moment
Attentive is an AI-powered SMS and email marketing platform for ecommerce and retail brands that centralizes customer data, audience segmentation, and cross-channel messaging. Marketing teams use Attentive to automate personalized outreach, grow subscriber lists with mobile opt-ins, and coordinate lifecycle campaigns across SMS, email, push notifications, and RCS.
Attentive is an AI-powered SMS and email marketing platform built for ecommerce and retail marketing teams managing mobile-first customer engagement. Attentive combines subscriber growth, audience segmentation, cross-channel messaging, and lifecycle automation in a unified platform that activates first-party customer data across SMS, email, push notifications, and RCS. The platform includes patented two-tap mobile opt-in technology, no-code campaign builders, AI-assisted personalization, behavioral segmentation, A/B testing, and automated journeys for cart abandonment, browse abandonment, back-in-stock alerts, and post-purchase messaging. Attentive integrates with ecommerce platforms, customer service software, loyalty tools, analytics systems, and CRM workflows through a marketplace that includes Shopify, Zendesk, Gorgias, LoyaltyLion, Loop Returns, and other retail-focused integrations.
Marketing and lifecycle teams use Attentive to grow SMS subscriber lists, coordinate multichannel outreach campaigns, personalize promotions using engagement and purchase data, and automate retention workflows tied to customer actions. The platform supports conversational commerce through AI-driven replies and live-agent messaging while centralizing reporting across messaging channels. Attentive sits within the ecommerce martech and GTM stack as a customer engagement and retention layer connecting messaging automation, audience data, and revenue attribution for B2C brands.
Attentive fits lifecycle marketers, CRM teams, and ecommerce growth operators at mid-market and enterprise retail brands. The platform serves companies running high-volume SMS, email, push, and RCS campaigns that depend on AI-driven personalization, subscriber growth, cross-channel automation, and data-driven retention workflows to increase repeat purchases and customer engagement.
What's included
What's included
What's included
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Attentive orchestrates campaigns across SMS, email, push notifications, and RCS from a unified customer profile. Marketers build cross-channel journeys using shared workflows, triggered automation, audience segmentation, and AI-driven message optimization.
Attentive is used by ecommerce, retail, food and beverage, travel, entertainment, and wellness brands managing high-volume customer engagement. The platform supports lifecycle marketing workflows focused on subscriber growth, retention, conversions, and repeat purchases.
Attentive uses patented two-tap signup technology, automated signup units, and personalized landing pages to capture subscribers. Attentive AI Grow also personalizes signup experiences based on visitor behavior and traffic source data.
Attentive AI Pro automates send-time optimization, audience segmentation, and subscriber identification using behavioral and interaction data. The system continuously analyzes customer activity to improve targeting and campaign timing across channels.
Attentive supports pre-built cross-channel journeys for welcome flows, abandonment campaigns, retargeting, and post-purchase messaging. AI Journeys automates one-to-one triggered interactions using behavioral signals and personalized messaging sequences.
Attentive provides more than 150 pre-built integrations covering ecommerce platforms, CRM systems, customer support tools, and analytics platforms. Developers also access APIs for subscription management, messaging workflows, and custom integrations.
Attentive Signal identifies and recognizes website visitors using identity resolution tied to phone numbers and customer data. The platform uses this identity layer to improve audience targeting, subscriber recognition, and cross-channel personalization.
Attentive includes campaign reporting, segment analytics, A/B testing frameworks, and attribution tracking across messaging channels. Teams use customizable reports to measure engagement, revenue impact, deliverability, and subscriber performance.
Attentive includes onboarding support, strategic planning, and deliverability setup with every plan. Dedicated support teams assist with integrations, campaign configuration, compliance setup, and lifecycle workflow implementation during deployment.
Attentive pricing is based on subscriber list size, message volume, active channels, and selected AI products. Teams build modular plans combining SMS, email, push, RCS, and AI capabilities according to campaign scale and workflow complexity.
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